Where ServiceNow is the corporate CMDB and ticketing system of record,
Netos plugs in as a network-aware feed and consumer — pushing
enriched lifecycle data and pulling business context back.
What Netos exchanges
Reads CI classes and CIs relevant to the network estate
Writes enriched lifecycle, software, and contract attributes
Maintains a stable correlation key between Netos and ServiceNow
Supports change-aware reconciliation rather than wholesale overwrites
Use cases
Keep the CMDB current without manual updates
Use ServiceNow change records as a lifecycle audit trail
Power network-aware incident response with consistent data
